For churches on Planning Center

Every yes deserves a follow-up.

Most church software tells you what happened. Next Steps tells you what has not happened yet, and who needs a phone call. Here is everything inside.

Start here

The Leak Report

Every person who said yes and never got a follow-up. By name, not as a number.

nextstepstaken.com
The leak report listing people who started a next step and stalled, each name linking to Planning Center.

See the wait

Each person shows how long they have been sitting there with nobody reaching out.

One click to act

Open anyone in Planning Center straight from the list and make the call.

Find the worst step

The step that loses the most people is the one to fix first. We point at it.

It reads your real process, so the numbers match what your team already tracks.

Measure

Funnels & follow-up stats

Build your process once, then watch each month’s group of people move through it.

nextstepstaken.com
A process card showing funnel bars plus touched percentage, first-touch speed, and stuck count.

Your steps, your words

Connect Card, class, baptism, first serve. Name the steps the way your team says them out loud.

Month against month

One row per month, so you can tell at a glance whether this month beat last month.

Who got contacted

Text or call, how fast it went out, and who is still waiting on someone.

A mass text to 50 or more people at once does not count as follow-up here. Only real contact does.

See the whole path

Journey

A map of how your forms, lists, classes, and workflows actually connect.

nextstepstaken.com
A journey board with connected blocks showing how forms, classes, and workflows link together.

Drag and drop

Put your real Planning Center pieces on a board and link them in order.

Live counts

Every block shows how many people are sitting there right now.

One board per path

Keep guests, baptism, and serving on separate boards so nothing blurs together.

Your PCO workflows

Workflows

Your Planning Center workflows as a board. Every step, and everyone sitting on it.

nextstepstaken.com
Workflow columns with steps going down, each showing active, overdue, and snoozed counts.

A column per workflow

Steps run down the column in the order you built them in Planning Center.

Three counts per step

Active, overdue, and snoozed. Counted the same way Planning Center counts them.

Straight into Planning Center

Open a step to see exactly who is there, or click through and work it in PCO.

Easier to just look at it on your own data?

Get my free leak report

Act

Follow Up

The moment someone raises their hand, the follow-up starts. In seconds, not tomorrow.

nextstepstaken.com
The follow-up queue with waiting cards and the routes that fire them.

Right away, or later

Text the second a card is created, or hold it a while. Handy when the check-in happens during service.

Calls, not just texts

A clean call list for the people who need a real conversation instead of a message.

Proof it worked

How fast your team answers, who replied, and which paths bring people back.

A pastor can approve every message before it sends. Nothing goes out without your say-so.

Volunteers

Dream Team

Every volunteer partway through onboarding, and the ones nobody has scheduled.

nextstepstaken.com
The onboarding workflow table showing active volunteers, who needs follow-up, and who is scheduled.

One row per team

Your real onboarding workflows, with how many people are sitting in each one.

The gap in red

Who needs follow-up and is not on a schedule anywhere. That number is the work.

Leader links

Each team leader gets a private link to their own roster and schedule. No login.

Groups

Groups

Attendance and rosters for every group, in one place.

nextstepstaken.com
The groups list showing which groups are meeting and which have gone quiet.

Quiet groups surface

See which groups are still meeting and which have gone silent.

Open any group

Who is in it, and the last time they actually met.

Leader links

Group leaders get their own private link to just their people.

How it works with your data

One connection

Connect Planning Center once. We pull your people, check-ins, forms, workflows, groups, and registrations. Nothing to install, nothing to import.

Read-only

We can read your Planning Center data. We never change it. The one thing we write is a follow-up card, and only when you tell us to.

We never ask for giving

Giving is a separate permission in Planning Center, and we do not request it. So we could not see it even if we wanted to.

Your data stays yours

Your church is walled off from every other church. Cancel any time and nothing is deleted. Come back and it is all still there.

Also included

Scheduled texts

Send a reminder a set number of days before an event, then follow up after it.

Nobody gets chased

Sequences stop on their own once someone does the thing, and no one person can be messaged too often.

Reports by email

Weekly, every other week, or monthly. You pick the day.

A board view to share

Read-only, no login, made for handing to elders.

Church benchmarks

See how other churches run the same process, step by step.

Your whole team

Admins change settings, editors do the day-to-day work, and every campus is included.

Start with the free leak report.

Connect Planning Center and we will show you every person who said yes and never got a follow-up, by name. It is free, and you can disconnect any time.

Features · Next Steps