For churches on Planning Center
Most church software tells you what happened. Next Steps tells you what has not happened yet, and who needs a phone call. Here is everything inside.
Start here
Every person who said yes and never got a follow-up. By name, not as a number.

Each person shows how long they have been sitting there with nobody reaching out.
Open anyone in Planning Center straight from the list and make the call.
The step that loses the most people is the one to fix first. We point at it.
It reads your real process, so the numbers match what your team already tracks.
Measure
Build your process once, then watch each month’s group of people move through it.

Connect Card, class, baptism, first serve. Name the steps the way your team says them out loud.
One row per month, so you can tell at a glance whether this month beat last month.
Text or call, how fast it went out, and who is still waiting on someone.
A mass text to 50 or more people at once does not count as follow-up here. Only real contact does.
See the whole path
A map of how your forms, lists, classes, and workflows actually connect.

Put your real Planning Center pieces on a board and link them in order.
Every block shows how many people are sitting there right now.
Keep guests, baptism, and serving on separate boards so nothing blurs together.
Your PCO workflows
Your Planning Center workflows as a board. Every step, and everyone sitting on it.

Steps run down the column in the order you built them in Planning Center.
Active, overdue, and snoozed. Counted the same way Planning Center counts them.
Open a step to see exactly who is there, or click through and work it in PCO.
Easier to just look at it on your own data?
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The moment someone raises their hand, the follow-up starts. In seconds, not tomorrow.

Text the second a card is created, or hold it a while. Handy when the check-in happens during service.
A clean call list for the people who need a real conversation instead of a message.
How fast your team answers, who replied, and which paths bring people back.
A pastor can approve every message before it sends. Nothing goes out without your say-so.
Volunteers
Every volunteer partway through onboarding, and the ones nobody has scheduled.

Your real onboarding workflows, with how many people are sitting in each one.
Who needs follow-up and is not on a schedule anywhere. That number is the work.
Each team leader gets a private link to their own roster and schedule. No login.
Groups
Attendance and rosters for every group, in one place.

See which groups are still meeting and which have gone silent.
Who is in it, and the last time they actually met.
Group leaders get their own private link to just their people.
Connect Planning Center once. We pull your people, check-ins, forms, workflows, groups, and registrations. Nothing to install, nothing to import.
We can read your Planning Center data. We never change it. The one thing we write is a follow-up card, and only when you tell us to.
Giving is a separate permission in Planning Center, and we do not request it. So we could not see it even if we wanted to.
Your church is walled off from every other church. Cancel any time and nothing is deleted. Come back and it is all still there.
Send a reminder a set number of days before an event, then follow up after it.
Sequences stop on their own once someone does the thing, and no one person can be messaged too often.
Weekly, every other week, or monthly. You pick the day.
Read-only, no login, made for handing to elders.
See how other churches run the same process, step by step.
Admins change settings, editors do the day-to-day work, and every campus is included.
Connect Planning Center and we will show you every person who said yes and never got a follow-up, by name. It is free, and you can disconnect any time.